Sales Development Representative

Full-Time in Lehi, UT - Entry Level - Sales

About Relay

​Relay's mission is to raise the bar for customer experience by helping small and medium sized businesses better communicate with their customers. Businesses using Relay are outgrowing their competitors by 1.5x and improving customer lifetime value. Our intuitive and user-friendly platform streamlines communication and makes customer experience seamless. Our customers are proud to bring all of their workflow into a simple app while focusing on getting the job done.

About the Role

​As a Sales Development Representative (SDR), you are the first interaction an individual has with Relay and you need to be able to establish meaningful conversations with a variety of decision makers at target companies. You need to excel at building relationships and generating trust with prospects in order to have the opportunity to present the Relay value proposition. This role is ideal for a highly motivated self-starter who is resilient, enthusiastic and creative in how they approach their sales development responsibilities, which are:


  • ​Deliver consistently against quota of monthly/quarterly qualified opportunities
  • Learn the competitive landscape and master customer needs in order to effectively articulate the Relay value proposition to individuals at target companies
  • Develop and execute targeted prospecting campaigns to key decision makers in Home Services and SMB
  • Contact, qualify and nurture leads via phone, email and LinkedIn in order to actively build a pipeline of qualified sales opportunities
  • Generate introductory meetings with key decision makers and nurture accounts into sales qualified leads by setting product demos for our account executives
  • Keep our CRM up to-date with lead activity and qualification notes
  • Proactively provide feedback on processes, product and messaging to help our organization learn and adapt to newly discovered best practices


  • Experience in a B2B lead generation / sales development environment
  • Demonstrated ability to complete a high volume of phone calls and emails daily, while utilizing a CRM system to track these activities
  • Exceptional phone and listening skills. You need to be engaging, friendly and articulate over the phone, and professional in written communications
  • Experience building a pipeline of prospects and managing follow-up cadences across your owned list of prospects
    • Self-motivated and competitive with the ability to prioritize and manage competing demands in a fast-paced environment
    • Bachelor’s Degree or equivalent experience

    Bonus Points

    • Experience with sales enablement tools, such as LinkedIn, AutoPilot, and is a plus
    • Experience building your own lists of prospects is a plus
    • Experience in a rapidly growing startup is a plus

    Relay offers competitive compensation packages which include:

    • ​Competitive salaries
    • Paid holidays
    • Paid time off